• Send an email (whsattendance@eanesisd.net) with documentation within 48 hours of your student’s absence that states the reason and date(s) of the absence. 
• If your student is out for several days (Surgery, Flu, COVID, etc.), please let us know each day they are out to keep attendance records accurate.
• We do not accept phone calls or hand written notes. This is due to volume and to maintain proper records required by TEA.
• Supporting documentation must be received within 5 days of the absence.
• Due to the number of emails received, please allow at least 2-3 business days for updates and corrections to your student’s attendance record.
• Students with more than 9 absences and/or 5 tardies in a class may be subject to a referral, and may not be allowed to exempt their final in that class.  More than 9 absences in any class may result in loss of credit.

If your student arrives at school after 8:50, they must report to the Attendance Office so we can properly record the time they arrived and change their absence status.  Their teacher will not be able to change attendance that has already been recorded; this must be done through the Attendance Office. 

    Before the day of appointment:

1. Parents/guardians must email whsattendance@eanesisd.net stating the time your student [legal name/student ID] will be leaving for an appointment.
2.  All emails notifying us of an appointment must be received at least 50 minutes prior to the pick-up time.

On day of appointment:

3. Students must come to the Attendance Office before school or in between class periods to pick up their “Permit-To-Leave” Slip. They will show their teacher the pass, allowing them to leave class for the appointment at that specific time. 

Upon returning:

4. Your student needs to check in with the Attendance Office. 
5. Supporting documentation must be emailed to the attendance office
6. Reminder: email and present documentation to the Attendance Office within 5 days; do not give or email notes to the classroom teacher. 

NOTE:  Parent email and Doctor’s Notes are subject to random verification.

If your student is absent for one or more periods during the day (whether illness, personal absence, or school-related activity), you will receive a notification from Skyward System/ParentSquare at the end of the school day. If you have emailed the attendance office, please disregard this notification.  Allow 48 hours or two business days for any absences to be updated.  Note: that student attendance for school related absences will be automatically entered (e.g., field trip, athletic event). 

If you feel you were contacted in error:

1. For absences/tardies in a single class, please email the teacher to inquire. The teacher will then contact the Attendance Office to correct any mistakes.
2. For questions on whole day absences, please email the Attendance Office.

• Prior to the visit: 
  • For a funded/excused absence, please refer to information on the WHS Counseling Website. 
  • There is no form required, but you may want to email Attendance so a “Personal Absence” may be entered and teachers will be made aware of the absence.

• After your visit:
  • Please forward any agendas, visitation forms, or emails from the college thanking your student for visiting their campus, or attending their tour.
  • Please note: the required documentation is something you receive after you have actually visited the campus, not something thanking you for registering for a visit.  We require verification from the institution, either an email or a letter. (Note: We are no longer using paper College Visit Verification forms. )

• * TEA allows each Junior and Senior 2 days per year to travel to/visit a college campus. If you are requesting additional college visits, you will need prior permission from your assistant principal and it will be coded as a personal absence.

All requests for VOE's are done by the Counseling Office, and are filled by emailing whsvoe@eanesisd.net.  A student must be in accordance with the Texas Compulsory Attendance Law to obtain a VOE.  If you have questions, please call Laura Davis at 512-732-9280, ext 33040.

• Attendance Codes for 2025-26

• EISD Student Handbook  (Attendance section begins on page 33)
• State Attendance Accounting Handbook 2024-25 (TEA) 
  • The section pertaining to excused absences is contained on pages 58-64

Why do I have to send an email when my child is absent?

An email from parent/guardian will allow students to make up work without penalty.  No email equals a zero for the day’s assignments.

How do I contact the attendance office?

Email us at whsattendance@eanesisd.net. Please include student’s First, Middle and Last Name in the Subject line with their student ID number. We have quite a few students with the same name, so please be as detailed as possible and avoid nicknames.

What do I do if my student is sick?

Email whsattendance@eanesisd.net first thing in the morning or the night before and let us know. We will update their record and their teachers will be able to see they are out sick.  Please email each day they are absent. This ensures accurate attendance should your child return earlier than expected, or must be out longer than anticipated.

How do I check my student out of school?

Refer to the “Appointments” Section on this webpage; there is also information provided in the “Auto reply” to all email messages.

My child was marked absent when they were only tardy. Can you change that?

We can only mark student status when the student checks in with the Attendance Office upon arriving at school. Depending on the time they arrived, it will be coded Tardy or Absent for the current class period. For individual classes, absences / tardies are marked by the classroom teacher – please address questions to them.  The attendance office can only make corrections with the teacher’s approval. 

Does a doctor’s note excuse an absence? 

When a student leaves class for an appointment, or returns to classes after an appointment, their absence is fully funded through an email with the doctor’s note attached.  A full day’s absence from instruction is not funded (with or without a doctor’s note). The student, however, is able to make up work and tests without penalty with a parent email and/or doctor’s note.

Does my student need a note if he/she is checking out early - 15 minutes or more?

Yes. A student must be present for 90% of the class period to be counted present. For example, a 4 PM checkout still needs a doctor’s note the next day to be posted as “funded”. 

My doctor has recommended my student stay home for 2 or more days.  What do I need to provide to you?

You should send an email with the doctor's note attached that states they should stay home for XX days.  You must also email us each day they are out so that their absence will be coded correctly for the day - you do not need to attach the original note to subsequent emails. Your daily email update avoids errors/confusion in the event they decide to return to school early or remain at home longer than expected.

Why did I get an attendance call when I wrote an email or provided documentation?

Unfortunately, Skyward alerts parents of absences at the end of each day, and due to the large volume of emails, the update to your student’s attendance may not have been posted.  Please allow 48 hours (2 business days) for your email or documentation to be posted. If you know your child was absent and have sent an email to the attendance office, please disregard the Skyward message.

NOTE: You may receive an Attendance Letter regarding your student’s absences.  These letters are mandated by TEA, sent out after 3, 5 or 8 absences in any one class individually.  This is regardless of whether it was funded or unfunded by TEA, or documented by parents.  The Attendance Letter alerts parents to the student’s absence from instruction and may affect class credit.  There is no need to respond, but you may contact your child’s Assistant Principal if you have questions.